Products are shipped within approximately
10 days of order unless the product page stipulates otherwise.
Many of the items are individually custom
crafted / handmade when ordered - Rush Shipping is not available.
International
orders - Dogshoppe.net
currently ships within the United States and some items are available
for shipment to Canada.
Canadian orders
Canadian orders can not be processed through our online shopping cart and are processed manually.
Orders to Canada incur an additional
$15.00 shipping charge.
All duties, GST, taxes are the responsibility
of the recipient of the order.
Please note that orders with multiple
items may be shipped in multiple packages.
Products that begin with the model codes
listed below are not available for shipment to Canada: (Model
codes may be found underneath the title on each product page)
ct
To place an order for shipment to Canada,
please use the DogShoppe.net Contact Us Page and provide the following information :
1. the items you would like to order (including description and model code)
2. the address you would like your order
shipped to
3. your telephone number
An email with a link to remit payment will be sent to you within 24 hours.
Returns
Permission must be granted by DogShoppe.net
before merchandise may be returned for exchange within 10 days of receipt.
In the unlikely event your item is not
what you ordered, please email us and we will provide you with the information
you need to return/exchange items.
Items will only be exchanged / refunded
if defective or if item received was not as ordered.
Many of our items are individually custom
/ handmade when the order is placed and can not be returned / exchanged
/ refunded unless defective or incorrect. Please be sure you are ordering
the right size. Including but not limited to :
Embroidered Items are individually custom made per order specifications and are not returnable or exchangeable for size or color.
Cross Stitch Patterns - due to their copyable nature - Cross Stitch patterns are not returnable or exchangeable.
If items are returned without permission,
items are subject to a minimum 25% return fee, shipping charges
are not refundable.
